If you have repeatedly co-operated, you will find E-hermes is as a cordial and trustworthy shopping service system. In orderto avoid the trouble or want to shorten the time of purchasing process manycustomers always deposit a part of feein advance in own RMB account of E-hermes system, you can also try using thismethod according to your needs.
When you think that you do not need toorder goods, or for some reasons you did not realize to shopping neededproducts when you can apply for the balance returned.
Please login www.e-hermes.net online, enterinto"Account Management”. View the status of your refund record .